The Puppy Reset gives you a 90-minute session, a personalized summary, and five follow-up email replies. Concierge gives us six weeks to work together, with a kickoff session, five weekly follow-up Zooms, text and email support during business hours, and video feedback. 

It’s for owners who want help putting the full plan into practice and adjusting it along the way.

I help owners with puppies from about seven weeks through the first year, including the adolescent stage. Your puppy’s age, development, and individual needs will guide our plan. 

We’ll focus on what makes sense for the puppy you have today and adjust as they grow.

We can address biting, potty training, crate struggles, settling, jumping, barking, chewing, sleep, alone time, kids and puppies, and adolescent challenges. 

We’ll also look at your overall routine and how puppy care fits around work, family, and everyday responsibilities. 

You don’t have to choose one problem or figure out where to start before contacting me.

No. Concierge is completely virtual. We’ll meet over Zoom and use messages and videos to work through what’s happening in your home. We’ll confirm that our schedules and time zones work together before you enroll.

Your program includes one 90-minute kickoff session and five weekly follow-up Zooms. We’ll use those follow-ups to review progress, troubleshoot challenges, and decide what to work on next. 

Between sessions, you’ll also have text and email support during business hours and the opportunity to share videos for feedback.

You can send questions, updates, and videos throughout your six-week program. I’ll help you understand what you’re seeing, clarify the steps we’ve discussed, and adjust your plan when needed. 

Messages are answered during business hours; this isn’t an instant-response or emergency service. You’ll receive the support hours and response expectations before enrolling.

You can share short clips of everyday situations or training practice so I can see your puppy’s behavior, your timing, and your setup. 

I’ll explain what I notice and suggest adjustments. When helpful, I’ll create a personalized demonstration so you can see how to practice a skill. Please don’t provoke a difficult behavior just to record it.

I’ll personally review your answers to understand your puppy, your household, and the support you need. 

If Concierge is a good fit and a space is available, I’ll email you payment and scheduling information. There’s no payment required to submit an inquiry, and submitting one doesn’t reserve a spot.

Yes, subject to availability. If you upgrade within seven days of your Puppy Reset, your full $287 Reset payment counts toward the $1,497 Concierge price, leaving $1,210 to pay. 

Your Reset serves as the kickoff session, followed by five weekly follow-up Zooms. 

Your six-week support period begins on the date of your Puppy Reset.

You’ll need to practice and make changes between our sessions, but the plan should work within your actual life. 

We’ll build training into everyday moments, use management to make difficult situations easier, and choose realistic priorities. 

Tell me when something feels unmanageable so we can adjust it together.

Some concerns need specialized support beyond what this program provides. I’ll review your inquiry before you pay and let you know if a different professional or service would be more appropriate. Please include any concerns about injuries, growling, snapping, or significant distress when your puppy is alone.

Before launch, we still need to set the length of the five follow-up Zooms and your exact support hours and response window. I’ve left those specifics open rather than making promises for you.